AI Receptionist
AI phone answering for service businesses.
An AI voice receptionist that answers calls, captures inquiries, and books appointments—plus missed-call text-back that gives callers another way in when a call goes unanswered.
Response
Instant answer
Availability
24/7 on call
Action
CRM & booking
What an AI receptionist does
When a customer calls and you're under a sink, on a roof, or mid-repair, the call often goes unanswered. An AI voice receptionist picks up, answers common questions using your approved business information, and routes the call appropriately.
It can capture the caller's details, note the service they need, and even book a time on your calendar—then hand off to a human when the conversation needs one.
Who it's for
Owners who spend most of the day doing the work—not sitting by a phone. Plumbers, electricians, HVAC crews, roofers, and pest-control technicians who can't always stop to answer, but can't afford to miss the call either.
How it works
Call comes in
The AI receptionist answers immediately, day or night.
It captures the inquiry
Caller name, the service needed, and a preferred time.
It books or hands off
Books a slot on your calendar or routes to a human when needed.
What's included
- AI phone receptionist
- Missed-call text-back
- Answers based on your approved business information
- Inquiry capture and CRM records
- Appointment booking integration
- Appropriate paths to human follow-up
- Connected inquiry and conversation records
The AI receptionist and missed-call text-back are part of the Smart Site Pro plan.
AI answering and missed-call text-back, together
AI receptionist
Handles incoming calls through your configured answering flow—answers common questions, captures the inquiry, and books or routes to a human when needed.
Missed-call text-back
Provides another contact path when an eligible call goes unanswered—so customers have another way to reach you instead of calling a competitor.
Missed a call? Automatically send a text so customers have another way to reach you. Texts trigger only for eligible missed calls in your configured phone setup—not after a caller successfully speaks with the AI receptionist, and never duplicated from repeated calls within a configured window.
The AI receptionist helps your business stay responsive. It doesn't replace human judgment—complex or sensitive calls are routed to a person. Call and AI usage allowances and any overage rates are defined in your service proposal.
Common questions
Stop missing calls while you work.
Start with a Growth Assessment—we'll show you where AI reception fits your business.